General Terms and Conditions (GTC)

1. Scope

These General Terms and Conditions (GTC) apply to all contracts concluded through our website between iTOOK GmbH, Mainzer Landstr. 341, 60326 Frankfurt am Main (hereinafter "we" or "us") and our customers (hereinafter "customer" or "you").

2. Conclusion of Contract

The contract is concluded by accepting the offer presented on our website by clicking the order button. After submitting your order, you will receive a confirmation email that acknowledges receipt of your order and documents the conclusion of the contract.

3. Prices and Payment Terms

All prices indicated on our website include the applicable statutory VAT. The purchase price is due immediately upon placing the order. Payment is made via the payment methods specified on the website.

4. Delivery and Retention of Title

The delivery of ordered goods will be made within the delivery times specified on the website. The goods remain our property until the purchase price is paid in full.

5. Right of Withdrawal

Consumers are entitled to a statutory right of withdrawal. For more information on the right of withdrawal, please refer to our withdrawal policy.

6. Liability

We are liable for damages only to the extent that they are caused by intentional or grossly negligent behavior on our part. Further liability, especially for simple negligence, is excluded, unless it involves the breach of essential contractual obligations.

7. Warranty

Legal warranty rights apply. The warranty period is two years from the delivery of the goods.

8. Data Protection

We process your personal data in accordance with our privacy policy, which can be viewed on our website.

9. Applicable Law

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. This choice of law applies to consumers only insofar as it does not deprive them of mandatory provisions of the law of the country in which the consumer has their habitual residence.

10. Jurisdiction

If the customer is a merchant, the exclusive place of jurisdiction for all disputes arising from the contractual relationship is our place of business in Frankfurt am Main.

11. Severability Clause

Should any provision of these GTC be invalid, the remainder of the contract shall remain valid. Instead of the invalid provision, the relevant statutory provisions shall apply.